This Privacy Policy explains how Soulmate Story™ collects, uses, and protects your information when you visit or use our website and services. It also describes your privacy rights and how applicable laws protect your personal data.
By accessing or using Soulmate Story™, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account
A unique account created to allow you to access certain features of our Service.
Company
Refers to Soulmate Story™ (also referred to as “we,” “us,” or “our”).
Cookies
Small data files stored on your device that help improve your browsing experience and allow the website to remember your preferences.
Country
Refers to the country where the service is operated or where applicable laws apply.
Device
Any device capable of accessing the Service, including computers, smartphones, or tablets.
Personal Data
Any information that identifies or can be used to identify an individual.
Service
Refers to the Soulmate Story™ website and related digital services, including soulmate sketches and personalized readings.
Service Provider
A third-party company or individual that processes data on behalf of the Company to help operate the Service.
Usage Data
Information automatically collected when visiting the website, such as IP address, browser type, and pages visited.
Website
Soulmate Story™, accessible from the official website URL.
You
The individual accessing or using the Service, or a company or entity on whose behalf such individual is using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including:
First and last name
Email address
Billing and payment information (if purchasing a service)
This information helps us process orders, deliver services, and communicate with you.
Usage Data
Usage Data is collected automatically when using our website and may include:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Date and time of your visit
This data helps us understand how users interact with our Service and improve the overall experience.
Tracking Technologies and Cookies
We use cookies and similar technologies to enhance website functionality and user experience.
These may include:
Session Cookies
Used to operate the website and enable essential features.
Persistent Cookies
Stored on your device to remember preferences and settings for future visits.
Web Beacons
Small electronic files used to monitor website traffic and email engagement.
You can control or disable cookies through your browser settings. However, some parts of the Service may not function properly if cookies are disabled.
How We Use Your Personal Data
Soulmate Story™ may use your personal information to:
Provide and maintain our Service
Process purchases and deliver digital products
Manage your account and customer requests
Communicate updates, promotions, or support information
Analyze website usage and improve functionality
Protect against fraud or unauthorized activity
Sharing Your Personal Data
We may share your information in the following situations:
Service Providers
We may share data with trusted partners who assist with payment processing, website hosting, analytics, and service delivery.
Business Transfers
If Soulmate Story™ is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
Affiliates
Information may be shared with affiliated companies that follow the same privacy commitments.
Legal Requirements
We may disclose personal information if required to do so by law or in response to valid legal requests.
We do not sell your personal information to third parties.
Data Retention and Deletion
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
You have the right to request the deletion of your personal data at any time.
To request data deletion, please contact us at:
support@soulmatestory.com
Security of Your Personal Data
We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.
However, no method of data transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Children’s Privacy
Soulmate Story™ is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
If you believe a child has provided personal information on our website, please contact us immediately so we can remove the data.
Third-Party Links
Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies.
We are not responsible for the privacy practices or content of external websites and encourage users to review their policies before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
If significant changes occur, we may notify users via email or by displaying a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Your privacy matters to us. Thank you for trusting Soulmate Story™ as part of your journey toward love and self-discovery.
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